Privacy Policy

1. Introduction This Privacy Policy outlines how we collect, use, store, and protect your

personal data when you use our services or interact with our platform. We are committed to

safeguarding your privacy and ensuring transparency in our data processing practices.

2. What Information We Collect We may collect the following types of personal data:

● Contact Information: Name, email address, mobile number, etc.

● Device and Usage Data: IP address, browser type, device type, and other technical

data related to your use of our services.

● Location Data: Geolocation data when you enable location services.

● Behavioral Data: Interaction with ads, services, and campaigns, including

clickstream data.

● Payment Information: Payment methods, transaction history, and related data.

3. How We Use Your Data We use your personal data for the following purposes:

● Providing Services: To provide you with the products and services you request.

● Marketing and Promotions: To send you marketing communications, product

suggestions, and promotional content tailored to your interests.

● Improving Services: To analyze user behavior, improve our services, and deliver

better user experiences.

● Customer Support: To assist you with queries, resolve issues, and provide support.

● Personalization: To customize your experience based on preferences, usage, and

interaction with our platform.

3.1 To Take Your Feedback, Promote and Offer You Services That May Be of Your

Interest

1. We may contact you through your registered mobile number or email ID to collect

feedback about our Services.

2. We use your email address and mobile number (by SMS) to make suggestions and

recommendations about Services that may interest you.

3. We use clickstream data to monitor and report the effectiveness of campaigns to our

business partners and for internal business analysis.

4. If you provide us with your location data, we may use it to monitor your interaction

with third-party advertisements placed on our Services.

We process this information based on our legitimate interest in marketing activities to offer

services that may interest you. Specifically, you may receive certain marketing

communications from us:

● By any preferred means if you have requested such information.

● By email or phone regarding similar products if you already use our Services.

● By phone or email if you entered a competition or registered for a promotion.

● By phone or email if you have provided feedback via our platform or social media.

3.2 Personalized Recommendations and Advertising

1. We may use your browsing activity, interactions with our Platform, and other data to

create personalized recommendations, advertisements, or content that may interest

you.

2. Your personal data may be used to deliver personalized ads on third-party platforms

or through our Services.

3. We may share non-personally identifiable data with advertisers for better targeting of

their campaigns.

3.3 Social Media Integration

1. We may offer features allowing you to link your account with social media platforms

(e.g., Facebook, Twitter).

2. If you connect your account with a social media platform, we may collect personal

information such as your profile details and other public data.

3. This data will be used to enhance your experience and offer tailored content or

suggestions.

3.4 Customer Support and Communication

1. We may collect personal information to provide customer support or resolve issues

while using our Services.

2. Any data you provide during customer support interactions may be used to improve

our Services and assist with troubleshooting.

3. We may follow up with you regarding support tickets, requests, or services you’ve

availed.

3.5 Data Sharing with Partners

1. We may share your personal data with trusted third-party partners who help us

deliver services, including marketing, analytics, and customer support.

2. These partners are required to respect your privacy and use your data only as

specified by us.

3.6 Data Processing by Third Parties

1. We may engage third-party service providers for specific aspects of our Services,

such as payment processing or hosting.

2. By using our Services, you consent to the processing of your data by these third

parties under their privacy policies.

3.7 Advertising and Analytics Providers

1. To improve our Services, we may share non-identifiable data with analytics providers

who analyze user behavior.

2. Your information may be shared in an anonymized form for monitoring the

effectiveness of campaigns and internal business analysis.

3.8 Law Enforcement Authorities, Regulators, and Others

1. We may disclose personal data to law enforcement authorities, regulators, or other

relevant parties to comply with legal requirements.

2. If we sell, transfer, or merge parts of our business, your personal data may be

transferred to new owners in accordance with this Privacy Policy.

3.9 Publicly Available Information When you post items for sale on our platform, you may

make certain personal information visible to other users, such as your name, email, and

contact number. Please exercise discretion when sharing such details.

4. How We Protect Your Data

1. We implement technical and organizational measures to protect your personal data,

including encryption, firewalls, and secure access controls.

2. We conduct regular security audits to ensure the adequacy of our security systems.

3. Despite our security efforts, the transfer of data over the internet is never completely

secure, and we cannot guarantee the security of your data.

5. Communication

1. We will communicate with you via email, SMS, or app notifications regarding your

registration, listing status, and other transactional matters related to our Services.

2. These communications are essential for providing our Services and you may not

opt-out of such transactional messages.

6. Where Do We Store Your Data and for How Long?

1. Your data will be stored securely on servers to ensure fast website or app

performance.

2. We retain your data only as long as necessary to fulfill the purposes for which it was

collected, including for legal or accounting requirements.

3. Data retention periods are determined based on the nature, sensitivity, and

applicable legal requirements.

7. Your Rights - Data Deletion Requests

1. If you do not wish us to process your data, you can request its deletion through the

Data Deletion Requests feature under "Account > Settings" by selecting "Deactivate

account and delete my data."

2. In certain cases, we may be unable to fulfill your request due to legal obligations to

retain specific data.

8. Changes to Privacy Practices

1. We may amend or update this Privacy Policy from time to time. We will notify you of

material changes through our Services, email, or prominent notices.

2. Continued use of our Services after changes will constitute your acceptance of the

updated Privacy Policy.

9. Technical and Organizational Measures and Processing Security

1. We have implemented appropriate measures to protect your personal data from loss,

unauthorized access, or disclosure.

2. We continually assess the security of our network and information security program

to minimize risks.

3. Payment data is encrypted using SSL technology to ensure security during

transactions.

10. Links to Third-Party Websites Our Platform may contain links to third-party websites or

apps. Each third-party website has its own privacy policy. We are not responsible for these

websites and encourage you to read their privacy notices.

11. Data Sharing with Third Parties

1. Corporate Affiliates: We may share data with our group companies who help us

with product enhancements, customer support, and fraud detection.

2. Select Partners: Your personal data (e.g., name, phone number, email) may be

shared with select business partners for delivering services tailored to your

preferences.

3. Third-Party Service Providers: We use third-party service providers for hosting,

data storage, payment processing, etc., and require them to adhere to data

protection standards.

4. Advertising and Analytics Providers: We may share non-personally identifiable

data with analytics providers for internal business analysis and campaign

effectiveness.